Support System

Dear customers:

It is our goal to provide you with the best possible service, as promptly as possible, and to deliver each of your orders perfectly. Nevertheless, errors may occur and/or questions may remain unanswered!
For this, our support system is created to help you as quickly and appropriately as you are used to from Begadi! You have the possibility to choose your own contact method & contact time and to give us further information along the way!

If you have decided to return the product, you can download the form here, please enclose it with the return shipment!

We answer frequently asked questions here

File attachments:
As soon as your ticket has been opened, you will receive a confirmation by email. Here you can submit additional information (images, PDFs, etc.) as file attachments!

Our support team will get back to you as soon as possible!

Important note for third-party weapons:

Unfortunately, we cannot provide advice and / or compatibility information for weapons and products that we do not have in the store. We always offer the best service and advice, but this is only possible if we have the products on site. We therefore ask for your understanding that we are unfortunately unable to make any recommendations for third-party weapons